Series 1
the future of hospitality and retail
As many consumers remain reluctant to eat, shop, and patronize retail and hospitality establishments post-pandemic, this first mini-series explores the role that multi-sensory experiences could have in convincing consumers to return to the sector. We invite a variety of guests to share their insights and projects, including five-time TED Talk speaker and renowned expert in sound and communications, Julian Treasure, and Rob Anders, CEO of Niio, a digital art platform that powers some of the most inspiring multimedia art installations in the world.
Episode 6
Dave Rahn
SEPTEMBER 8, 2020 – DAVE RAHN, CEO OF CUSTOM CHANNELS
Dave Rahn founded Custom Channels, one of the earliest streaming business music services in the world. Rahn talks about his personal history in radio and music programming, and his path as music distribution evolved in the age of the internet. Rahn also discusses the role of human curation in creating the right music experience for both employees and customers in a commercial environment.
Episode 5
James Patten
SEPTEMBER 1, 2020: JAMES PATTEN, FOUNDER AND CEO OF PATTEN STUDIO
Patten Studio is a leader in creating remarkable experiences fusing technology and art to create installations such as a 100-foot interactive video wall for Intel’s CES booth, kinetic instruments for Björk, a SuperBowl halftime show and much more. Dr James Patten talks about his time at MIT Media Lab and how it led to the creation of a company delivering experiences melding sound, light and movement with technology throughout the world.
Episode 4
Matteo Luppi
AUGUST 25, 2020: MATTEO LUPPI, CEO OF SOUNDMACHINE
Matteo Luppi, the founder and CEO of the business music service SoundMachine talks about music licensing in commercial environments and creating branded experiences in thoughtful ways. An important part of the discussion will cover the role of SoundMachine in helping businesses to rebuild after the COVID-19 pandemic.
Episode 3
Rob Anders
AUGUST 18, 2020: ROB ANDERS, CEO OF NIIO
Rob Anders is the founder and CEO of Niio, the leader in the curation and deployment of video art, from digital photography through to augmented and virtual reality experiences. Niio hosts the world’s largest collection of video art and Rob talks about the importance of adapting to ever-changing consumer standards and his vision to eliminate black screens in public spaces and replace them with inspiring content.
Episode 2
Nick Larkins
AUGUST 11, 2020: NICK LARKINS, CO-FOUNDER AND COO OF QSIC
Qsic is a highly innovative business music service from Australia and Nick Larkins, its Co-founder talks about how it came to be and especially how it is different from other business music services. Larkins discusses the ability of cloud processing technologies and data analytics to serve unique customer experiences to each store within a chain, while keeping within brand guidelines.
Episode 1
Julian Treasure
AUGUST 4, 2020: JULIAN TREASURE, FOUNDER OF THE SOUND AGENCY AND MOODSONIC
The first episode of the mini-series features five-time TED Talk speaker, Julian Treasure, on podcast and video, who explores the use of sound in business. The conversation moves through a number of topics covering everything from audio branding, the practicalities of voice control in commercial environments, and the psychological impacts of certain frequencies and tempos of music on consumer behavior.